Measure customer satisfaction and automate timely actions
How does it work?
Showcase your work
Exceptional service matters, but if customers don’t see it, they might not fully appreciate it. With Apruv Rate, your field teams can capture photos, videos, audio recordings, and notes of the work done, explaining the importance of the next service.
With one click, this is sent to the customer via text or email for feedback. All details, including check-in/check-out times and product usage, sync back to most field service software systems.
Enable financial rewards
Satisfied customers have the option to tip field service reps for exceptional work, motivating your team to exceed expectations. This boosts employee satisfaction, retention, and pay—without impacting your bottom line.
Enable financial rewards
Satisfied customers have the option to tip field service reps for exceptional work, motivating your team to exceed expectations. This boosts employee satisfaction, retention, and pay—without impacting your bottom line.
Surge your online reviews
Apruv automates review requests after each service, making it easy for customers to leave 5-star feedback. As reviews grow, so does your reputation. You can also reward your team with bonuses, with Apruv automatically matching Google reviews to technicians and paying out rewards instantly.
Manage reviews with AI
With Apruv's AI assistant, you can automate or generate personalized editable responses, allowing you to quickly thank happy customers and resolve issues before they lead to cancellations. Keep your customer satisfaction high and attrition low—all from a single, streamlined dashboard.
Manage reviews with AI
With Apruv's AI assistant, you can automate or generate personalized editable responses, allowing you to quickly thank happy customers and resolve issues before they lead to cancellations. Keep your customer satisfaction high and attrition low—all from a single, streamlined dashboard.
Add automated timely customer engagement actions
Automated Referral Program
Apruv encourages word-of-mouth growth by rewarding customers for successful referrals. After a service is completed or a top rating is received, customers are prompted to refer friends or family.
The system tracks these referrals, automatically managing rewards based on successful conversions. Each customer gets a personalized referral page where they can track their referral activity, see earned rewards, and easily cash out, making the process transparent and engaging for users.
Automated Customer Upsell
Apruv helps you capitalize on customer satisfaction by recommending relevant upsell services. After a service or a high rating, the system can automatically suggest additional services—like mosquito control or termite protection—based on the customer’s needs or preferences.
These personalized offers are delivered at the right moment, making it easy for customers to upgrade their service. With minimal effort on your part, Apruv turns routine service calls into opportunities to boost revenue and deliver even more value to your clients.
Automated Customer Upsell
Apruv helps you capitalize on customer satisfaction by recommending relevant upsell services. After a service or a high rating, the system can automatically suggest additional services—like mosquito control or termite protection—based on the customer’s needs or preferences.
These personalized offers are delivered at the right moment, making it easy for customers to upgrade their service. With minimal effort on your part, Apruv turns routine service calls into opportunities to boost revenue and deliver even more value to your clients.
Amplify your Momentum.
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